About
Summary
Banyaknya cabang dan informasi kantor dan informasi seputear kantor cabang dari Bank BCA, sehingga membuat sebuah sistem untuk memantau berbagai kinerja dan informasi dari kantor-kantor cabang BCA. kantor wilayah, kantor cabang.
Menampilkan banyak informasi seputar berbagai macam kantor BCA, misalnya berupa performa dan data market share, transaki.
Role
I acted as a UX Lead, while also handling Design Ops responsibility, working closely with product manager, developers, and stakeholders.
Scope
Persona, Research, User Journey Map, User Flow, Wireframe, UI, Prototyping, Visual Design
Platform
Embedded Web, Mobile web?
Scope
Persona, Research, User Journey Map, User Flow, Wireframe, UI, Prototyping, Visual Design
Outcome
Objectives
The goal is to simplify the management of complex payroll tasks, streamline payroll processes, build more advanced and seamless processes, eliminate confusion regarding government regulations, and enhance the way payroll operations are conducted. This empowers businesses to excel with their strategies without being overwhelmed by manual work.
What type of persona do I search?
There are two types of personas, Proto Personas and Qualitative Personas. I define them through interviews with Customer Relation and Customer Support, examine the demographics of real clients, observe patterns found among existing users, and analyze the daily routines of users.
The user personas I've selected come from HR professionals, startup owners, small and medium-sized business (UMKM) operators. For ESS users, the personas are drawn from the employee demographic.
Persona to User Journey Mapping
